Reducing Cancellations Workshop
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Home
Services
1:1 Mentoring Team Mentoring Mentoring Mentors Workshops Recruitment Supervised Practice Work
Events & Online Content
Events Online Content Podcast
Workshops
The Manual To Great Therapy How Not To Be A Crap Physio A Balanced Approach To Low Back Pain Private Practice Perfect Program An Exercise In Great Therapy Resilience and Avoiding Burnout Reducing Cancellations Workshop Mastering Australian Private Practice Physio... Private Practice 101: Inducting New Team Members
Meet the Team
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 Reducing Cancellations and Burnout

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About This Workshop

This 1/2 day to full day workshop focuses on how the owner, the clinicians and the administration teams can work together to reduce cancellation rates to:

  • Improve patient outcomes
  • Create lists of fulfilled clients
  • Improve profitability for the owner

Content

  • Appropriate treatment frequency
  • Block-booking
  • Growing your list with clients who love what you do, and you love seeing
  • Strategies when your list fills to ensure patients are seen frequently enough to your satisfaction and their need
  • The power of the 1-day call to reducing 1-hit wonders
  • Goal setting to keep you and your patient on track
  • Building Rapport and Retention
  • Patient Follow-Up Protocols
  • Managing Unhappy Patients

Testimonials

Damian Poustie

Practice Director - Premier Sports Medicine Clinic

We recently did this workshop and have already seen significant improvement in cancellations and re booking rates.

Even though my team had been trained extensively, the way James presents the information, backed by his extensive experience and research, really sinks in for practitioners. It paid for itself in a week, Highly recommend.